Typical job
Residents spot a bald-faced hornet nest hanging
The crew assesses the nest and its location, identifies the stinging insect, and discusses an appropriate treatment option. People and pets should keep clear of the area while the concern is assessed. A clear assessment helps determine how the nest should be handled. Avoid disturbing it or approaching for a closer look, and share its location when contacting a pest professional.
Typical job
Homeowners notice mouse activity and want help
A technician asks where activity has been noticed and inspects accessible areas to identify the pest and inform treatment choices. The findings and practical options are explained before treatment is selected. Knowing where signs appear helps focus the inspection and treatment discussion. Keep food stored securely and note any new activity so the technician can consider it during the assessment.