Typical job
Property owners often report bed bugs in
A technician inspects the apartment, assesses what the bed bug heat treatment would involve, and discusses the findings and treatment options with the owner. The inspection helps clarify the affected areas and the proposed scope before any work is agreed. The owner gets a clearer picture of what the treatment entails and what to consider next. Share where bites or signs appear and make affected rooms accessible for inspection, so the technician can assess the concern.
Typical job
Residents call about a bald-faced hornet nest
The crew reviews the reported nest location and assesses the situation before discussing treatment options. The call details help the technician understand where the nest is positioned and plan an appropriate response without assuming the same approach fits every property. The customer gets guidance on the proposed work and can keep people away from the nest area while awaiting service. Avoid disturbing or approaching the nest; tell the team where it is and any access concerns.
Typical job
Homeowners commonly ask for help after noticing
A technician asks where mouse activity has been noticed and inspects accessible areas to assess the concern. After identifying the likely pest and relevant conditions, the crew discusses treatment options and explains what the proposed service covers. You learn what the inspection found and what treatment options are available for the reported activity. Note the areas where signs appear and clear access to relevant spaces, helping the technician assess the issue and explain next steps.