Typical job
An apartment owner reports bed bugs and
A technician inspects the affected apartment, assesses what the heat treatment would involve, and discusses the findings and treatment options with the owner. The owner gets a clearer picture of the work being considered and can discuss next steps with the technician. Ask what areas need access and follow the preparation guidance provided for the treatment.
Typical job
A homeowner finds a bald-faced hornet nest
The crew reviews the reported nest location and discusses the treatment needed to address the stinging insects, including any access or safety considerations for the area. The homeowner learns what the proposed work covers and how to keep people and pets clear during restricted applications. Follow the technician's directions and product-label re-entry instructions after treatment.
Typical job
A resident reports mice indoors and wants
A technician discusses where mouse activity has been noticed, inspects accessible areas, and explains treatment options based on the findings before work is agreed. The resident gets a practical explanation of the proposed work and any follow-up guidance. Share where activity appears and ask which areas should remain accessible during the inspection and treatment.